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In 2023, NS dropped from 8th to 12th in the list of brands perceived as making a positive contribution to solving problems in society (source: Monitor Merk & Maatschappij, 2023, B-open, Marketresponse).
NS reports every workplace accident involving an injury that occurs. We express the number of accidents as the Total Recordable Rate (TRR): the number of injuries resulting in absence per million hours worked. The TRR for 2023 was 4.9 (2022: 4.0).
Operational performance was below par for 2023 as a whole.
NS aspires to be an organisation characterised by an open and safe corporate culture where professional integrity is a matter of course.
In accordance with Article 21(2) of the Articles of Association of NV Nederlandse Spoorwegen, the Annual General Meeting of Shareholders decides on the appropriation of any positive balance in the income statement.