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In order to keep rail travel a convenient and attractive option, we are investing in seamless door-to-door journeys.
This indicator shows the chance of a passenger having a seat throughout their journey if they board at a peak time.
NV Nederlandse Spoorwegen has its registered office on Laan van Puntenburg in Utrecht, the Netherlands (Chamber of Commerce number 30012558).
Every two years, NS conducts a staff satisfaction survey. The most recent survey was in 2022. Managers from each department discuss the results with their staff.
The Executive Board is of the opinion that the risk management and internal control systems concerning the financial reporting risks in the year under review functioned satisfactorily and give a reasonable degree of assurance that the financial