Occupational safety

NS reports every workplace accident involving an injury that occurs. We express the number of accidents as the Total Recordable Rate (TRR): the number of injuries resulting in absence per million hours worked. The TRR for 2023 was 4.9 (2022: 4.0).

In 2023, NS conducted a risk assessment and evaluation (RAE) of psychosocial workload. This is a major underlying cause of workplace accidents, as are trips and falls. We improved the analysis of tripping accidents to increase the effectiveness of improvement measures. The focus on priority risks was postponed to 2024 due to ICT challenges.